attachments received as .msg files

[Jeanne]

I installed Groupwise for a short time, then
uninstalled. Since then, many messages not all) are .msg
files which show an unfamiliar icon and will not open. I
get error message "the form required to view this message
cannot be displayed" - I have checked on KB and there is
no frmcache.dat file. Also, when ono a website which has
a "contact us" link, if clicked, a message comes up "the
default mail client is not installed properly" and dozens
of windows open, trying to open a website with the
mailto: address in them.
Groupwise/novell folders are uninstalled or deleted. I
have detected and repaired Outlook 2002 numerous times.
Any help? Thanks.

 

[Roady [MVP]]

Recreated your mailprofile already? Control Panel-> Mail-> button Show
Profiles
Also check that Outlook is listed as the default e-mail handler in Control
Panel-> Internet Options-> tab Programs

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Guest]

think so. Profile shows Outlook. I didn't create it,but
removed Novell profile and only Outlook is there now.
Yes it is set as outlook for the program for mail.

-----Original Message-----
Recreated your mailprofile already? Control Panel-> Mail-
button Show
Profiles
Also check that Outlook is listed as the default e-mail handler in Control
Panel-> Internet Options-> tab Programs

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I installed Groupwise for a short time, then
uninstalled. Since then, many messages not all) are .msg
files which show an unfamiliar icon and will not open. I
get error message "the form required to view this message
cannot be displayed" - I have checked on KB and there is
no frmcache.dat file. Also, when ono a website which has
a "contact us" link, if clicked, a message comes up "the
default mail client is not installed properly" and dozens
of windows open, trying to open a website with the
mailto: address in them.
Groupwise/novell folders are uninstalled or deleted. I
have detected and repaired Outlook 2002 numerous times.
Any help? Thanks.

.

 

[Roady [MVP]]

What type of connection are we talking about here? POP3, IMAP, Exchange,
HTTP, other...? Does it work when you connect from another system?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

think so. Profile shows Outlook. I didn't create it,but
removed Novell profile and only Outlook is there now.
Yes it is set as outlook for the program for mail.

-----Original Message-----
Recreated your mailprofile already? Control Panel-> Mail-
button Show
Profiles
Also check that Outlook is listed as the default e-mail handler in Control
Panel-> Internet Options-> tab Programs

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I installed Groupwise for a short time, then
uninstalled. Since then, many messages not all) are .msg
files which show an unfamiliar icon and will not open. I
get error message "the form required to view this message
cannot be displayed" - I have checked on KB and there is
no frmcache.dat file. Also, when ono a website which has
a "contact us" link, if clicked, a message comes up "the
default mail client is not installed properly" and dozens
of windows open, trying to open a website with the
mailto: address in them.
Groupwise/novell folders are uninstalled or deleted. I
have detected and repaired Outlook 2002 numerous times.
Any help? Thanks.

.