Attachments save without extension in Outlook 2007

[amurphy]

Hi,

I have the problem in that when saving an attachment in Outlook 2007,
for example filename=test(no extension shown, but it's a PDF), i am
given the option to "Save As Type: All Files"; normally this is ok as
i press save and it saves correctly as a PDF on the desktop.

The problem is when i attempt to change the filename while saving, it
saves without any extension, so then the saved file will not open with
any program. I can rectify this by clicking the "show extensions
option" in windows and then adding .pdf to the filename. Ticking the
"show extensions option" would also solve my problem normally as it
would then show the .pdf extension while saving in the first place,
but we would rather not have all users having this option ticked as it
may cause problems with them accidently deleting or changing the file
extensions.

If anyone understood my question, and knows how to solve the problem,
feel free to let me know as i am at my wits end!

Thanks,

 

[amurphy]

Nobody have an answer? Please! it's for a member of staff who is
likely to go above my head to try to force me to find an answer when
i'm doing my best!

Thanks