Attachments sent as .doc - recipient gets zip files

[Gordon]

Outlook 2003.
Meeting minutes sent out as .doc attachments, we have a recipient who
receives the attachments as zip files.

What can cause this to happen?

 

[Roady [MVP]]

Only 1 recipient? Then this recipient could have a compressing utility
installed which zips incoming attachments.

 

[Gordon]

Only 1 recipient? Then this recipient could have a compressing utility
installed which zips incoming attachments.

Doesn't receive pdf files as zip - is that because they are already
compressed?

 

[Brian Tillman [MVP-Outlook]]

Doesn't receive pdf files as zip - is that because they are already
compressed?

No, it's because whatever add-in they have is configured not to zip PDFs, not
because they're alreday compressed.

 

[Bob I]

Perhaps the attachment is actually a docX file, which is a zip
compressed file and their system is ignoring the extension and supplying
it's own.

 

[Gordon]

Perhaps the attachment is actually a docX file, which is a zip compressed
file and their system is ignoring the extension and supplying it's own.

No it's not - it's sent from Office 2003 that does NOT have the
compatibility pack installed...
besides I get this email and it's definitely .doc that is attached, not
..docx...

 

[Bob I]

No it's not - it's sent from Office 2003 that does NOT have the
compatibility pack installed...
besides I get this email and it's definitely .doc that is attached, not
.docx...

What's the history of the PC in question, any e-mail addins?

 

[Gordon]

What's the history of the PC in question, any e-mail addins?

I don't know - I'll have to see. It's not mine or in a corporate environment
it's privately owned.....but at least he admits there's a problem! I was
just wanting some guidance on where to start looking...

 

[Roady [MVP]]

In that case; I'd start looking with looking at installed add-in ;-)

Just so there is no miscommunication; the zip file that is being received
does contain the original doc-file and can still be opened from the
zip-file, right? It's not that the doc-file is received as a doc-file but is
tried to be opened with a zip-utility and then fails?



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