Attachments won't open

[Sally Sibthorpe]

At work, I send out via Outlook many Word documents with Excel spreadsheets
embedded in them. Most recipients can open the embedded spreadsheets without
difficulty, but a few (most work for a different company and use different
email servers than I do) report that the embedded documents come in as
pictures and cannot open.

Is this some sort of configuration thing in Word, or is it an Outlook issue,
and is the issue likely to be me, or the recipient? Is there anything I can
do about it?

Thanks for any help you can provide!

 

[Stefan Blom]

Ask the recipients to check if they can open the attachements if they first
save them to the hard drive.