Attachments

[KenP]

All of a sudden I can't open any attachments, pdf, doc, etc. I get no error
msg or anything else. Just double-click it and that's it. I even sent me msg
with attachment fm my computer and it would not open---just sits there.

Only thing that happened recently is installed Norton EndPoint protection.
Too bad Microsoft Server Antivirus not available for Windows Server 2003.

Any help will be greatly appreciated. KenP

 

[Brian Tillman [MVP - Outlook]]

All of a sudden I can't open any attachments, pdf, doc, etc. I get no
error
msg or anything else. Just double-click it and that's it. I even sent me
msg
with attachment fm my computer and it would not open---just sits there.

Only thing that happened recently is installed Norton EndPoint protection.

That might be a clue. What happens when you uninstall it? What happens if
you save the attachment to the hard drive first?

 

[KenP]

I can't open it to save. Neither the open or save option works.

 

[Brian Tillman [MVP - Outlook]]

I can't open it to save. Neither the open or save option works.

So turn off EndPoint Security. What happens then?

 

[KenP]

Haven't tried that but will. Thanks. Looks like this EndPoint is more trouble
than it's worth.