Attachments

[Pat]

I have one user that when she tries to put a attahcment or image into a email
or Meeting request it does not show the image for the whole attachment. It
cuts off the top half or more of the image. She is running Outlook 2003 with
exchange 2003. She is the only one that is having this issue and it does not
happen on all emails just one every once in a while.

Thanks,

 

[K. Orland]

Does this happen if she logs into another computer to use Outlook?

 

[Pat]

No it does not and it doesn't happen all the time on this laptop either. Just
once in while. Also need to note that she is....

Running Outlook 2003
Laptop is running Windows XP, fully service packed and updated
Word is not being used as the email aditor

 

[K. Orland]

Have you tried recreating her Outlook profile? You may need to delete the old
profile (certainly don't copy it, if there's any corruption in the profile
you would copy that over as well), reboot, and recreate.