attempting to open jpeg in Outlook error 'application not found

[Jeff forti]

I am attempting to open attachment in outlook, they are jpeg's I get an error
message Application not found' Any advice please.

 

[Diane Poremsky]

are you sure they are real jpg's? if you save them and open them from the
hard drive, does it work?

 

[Jeff forti]

Hello Diane, thanks for your help! Not sure if they are real JPEG's, yes if
I save them to the desktop I can open them. The interesting thing is that
to my knowledge nothing has changed in the settings. I used to be able to
open themdirect in outlook. I have a young daughter who experiments a bit!
I think all attachments used to open in Nero or mediaplayer. Now only the
video attachments open. Hope this makes sence.
Thanks

 

[Diane Poremsky]

if they open from the desktop, they are real. fakes ones are viruses.

right click on a jpg on the desktop and choose the option for 'open with...
' then choose default from the bottom of the list. Typically, you want
picture manager, fax and image viewer or an installed image editor as the
viewer.