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When I start Outlook 2007 it opens and starts downloading email messages but
a few seconds later it displays a message that it has stopped working. There
are two options then: Check online for a solution and close the program.
Clicking on the first options closed Outlook and restarts it and the same
two options appear.
It does happen when I start Outlook 2007 in the Safe Mode, too.
I used scanpst.exe. The result message was that the file was corrupted so I
selected the option to repair it. I repaired it but when I started the
Outlook, the problem occurred again.
Additional info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6514.5000
Application Timestamp: 4a89dc70
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: c0000005
Exception Offset: 000719f7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Mark
a few seconds later it displays a message that it has stopped working. There
are two options then: Check online for a solution and close the program.
Clicking on the first options closed Outlook and restarts it and the same
two options appear.
It does happen when I start Outlook 2007 in the Safe Mode, too.
I used scanpst.exe. The result message was that the file was corrupted so I
selected the option to repair it. I repaired it but when I started the
Outlook, the problem occurred again.
Additional info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6514.5000
Application Timestamp: 4a89dc70
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: c0000005
Exception Offset: 000719f7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Mark