Authentication Failure sending mail from Entourage

[oakhillsoracle]

I am a long time user of Entourage and suddenly I am getting messages
of "Authentication Failure" when I try to send mail through Entourage.
It affects sending only - I am still receiving email through
Entourage. I can also send mail through my ISP mail program and with
Apple Mail, but not when I use Entourage. I get repeated requests for
passwords, but when I enter the passwords (which I've checked in
Keychain) I get the message "Authentication Failure". I followed the
suggestions in Entourage Help to check the SMPT Advanced Sending
Options and check the option SMTP server requires authentication, but
I still can't send my email. Please help.

 

[jonathan90265]

I am a long time user of Entourage and suddenly I am getting messages
of "Authentication Failure" when I try to send mail through Entourage.
It affects sending only - I am still receiving email through
Entourage. I can also send mail through my ISP mail program and with
Apple Mail, but not when I use Entourage. I get repeated requests for
passwords, but when I enter the passwords (which I've checked in
Keychain) I get the message "Authentication Failure". I followed the
suggestions in Entourage Help to check the SMPT Advanced Sending
Options and check the option SMTP server requires authentication, but
I still can't send my email. Please help.

Hope this helps, when I have had the same problem I've found that
deleting the account and creating a new one. Even though they appear
identical, There must be some corruption.

Good luck!

 

[oakhillsoracle]

Hope this helps, when I have had the same problem I've found that
deleting the account and creating a new one. Even though they appear
identical, There must be some corruption.

Good luck!

I'll give it a try. Thanks

 

[Corentin Cras-Méneur]

I get repeated requests for
passwords, but when I enter the passwords (which I've checked in
Keychain) I get the message "Authentication Failure".

you might want to delete this entry in the keychain as it might be
correupted. It will be recreated fresh automatically next time you try
to send an e-mail and Entourage asks you (hopefully for the last time)
for your password,

Corentin