Author for Word '04 files is blank

[Emika_B]

Version: 2004
Operating System: Mac OS X 10.3 (Panther)

The Author section of the file property is blank. The program is authorized and legit, but the Author line is blank. I can manually enter a name as the author, but it doesn't save the name when the file is sent to another computer (PC). How do I set the name of the Authorized User as the default Author name?

 

[Emika_B]

I should clarify that some. This copy of MS Word is licensed to Donald Duck. The application menu, preferences, user info is Donald Duck. The file, properties, author is blank. When a Word file is put on the desktop, a mouse-hover says Mickey Mouse.

Mickey hasn't been with the company for years, though he may have been the original Auhtorized licensee. The user name has been changed, but perhaps the license is still seeing Mickey Mouse. Though when I did About Word, it said it was licensed to Donald Duck.

Do I need to remove and reinstall Word?

 

[John McGhie]

Hi Emika:

You do not need to remove Word. The following will probably be sufficient:
<http://www.microsoft.com/mac/help.mspx?target=d24d5235-7546-4b89-81f5-6439b
dd629f91033&clr=99-4-0&ep=8&rtype=2&pos=6&quid=fa6e3534-5585-4a00-ad91-82f5a
2c7ad7f&CTT=Search&MODE=ct&locale=en-US&usid=8d3eda45-576e-4737-869d-128d4d8
6570b>

(Sorry about the URL -- Microsoft has no idea sometimes...)

If you want to change the installed details, you have to delete two sets of
files. Make SURE you have your CD Product Key available to re-enter before
you do this, because without it none of the applications will run after you
do this.

~:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

-and-

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

Notes:

1) All Office applications must be quit at the time. If any are running,
this won't work.

2) You may need to set your finder Preferences to show hidden files to see
the second one.

Once both files are gone, the next time you start any Office application, it
will prompt you for the CD Key. If the key is valid, you will get the
chance to enter the correct installation details.

Hope this helps

I should clarify that some. This copy of MS Word is licensed to Donald Duck.
The application menu, preferences, user info is Donald Duck. The file,
properties, author is blank. When a Word file is put on the desktop, a
mouse-hover says Mickey Mouse.

Mickey hasn't been with the company for years, though he may have been the
original Auhtorized licensee. The user name has been changed, but perhaps the
license is still seeing Mickey Mouse. Though when I did About Word, it said it
was licensed to Donald Duck.

Do I need to remove and reinstall Word?

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]