I've deleted an autofill email 5 times now. I've typed the name of the
person followed by CTRL +K and it finds the new email address and underlines.
After restarting the PC & outlook the old email shows up, I have to scroll
down and delete again and again again.
Any ideas why the new email address isn't taking to the cache?
Ingressor says:
The fix for this type of problem is very simple. Inside of Outlook, when
you begin typing that recipient's name, you will notice a drop down list
appear. Scroll down and highlight the unwanted entry and press the delete
button. This will permanently remove the unwanted entry from the
autocomplete cache.