Auto Contact Fillin

[Mark B]

Hello,
When my user first started using Outllook XP he typed an e-mail address
without the dot in .com.
The e-mail obviously returned as undeliverable.
However now when he types the name of the person into his TO: box the proper
contact and e-mail addres and the incorrect e-mail address is displayed.
The incorrect e-mail address is not in the address book. So Where is outlook
getting this data and how can I delete it.
Thanks,
Mark.

 

[Russ Valentine [MVP-Outlook]]

In the autocompletion cache of course. Did you not read any posts before you
asked?
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623