Auto select “Flag Status†type based on other info in form

[kalexander]

I am developing a message form for inquires to my department which are sent
to an Outlook public folder. Currently, incoming messages are manually marked
by flag color according to their respective business line or type of inquiry.
With this form, among other features, I’m hoping this procedure could be done
automatically.

So, I desperately need help figuring out how to make the “Flag Status†field
automatically select a certain color depending on the contents of a “business
line†combo box (say, red, yellow, or blue). But, further complicating the
picture, I would need this procedure to override the business line criteria
to select a different flag (say purple, green, or orange) if certain inquiry
type checkboxes are marked off.

Is this feasible – or portions of it? I have limited experience coding and
creating Outlook Forms. Let me know if you need more info, any help is
appreciated, thanks!

Alex

 

[Sue Mosher [MVP-Outlook]]

This isn't a scenario that lends itself to a custom form solution unless the custom form would be available to the people sending the inquiries. A more appropriate solution would be an Exchange event sink that converts each item arriving in the folder to the desired custom form message class and sets properties based on certain criteria, as you describe. But there's no point in pursuing that unless you know the Exchange administrator will allow such applications on the server. If not, an intermediate solution might be Outlook VBA code.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers