Auto Updater

[dylan204]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

When I attempt to install the MS auto updater 2.1.1, I get a message that states my connection to the update server was interrupted, the server was
too busy or there was a problem connecting with my network. Has anyone
had this issue and how do I resolve this.

 

[Diane Ross]

When I attempt to install the MS auto updater 2.1.1, I get a message that
states my connection to the update server was interrupted, the server was
too busy or there was a problem connecting with my network. Has anyone
had this issue and how do I resolve this.

You don't need this incremental updater. It's rolled into the 12.1.5
updater. There are two main combo updaters for Office 2008:

12.1.0 SP1
12.1.5

Newer DVDs come with 12.1.0 already installed.

 

[Mungo]

I have not been able to use update. Discussions with my ISP and Microsoft leads me to believe it is an Apple problem. Is Apple going to fix it?

 

[Mungo]

The only way I have been able to update to 12.1.0
12.1.5
12.1.7
is to download the update to a flash drive on another machine and install on my macBook

 

[Adam Bailey]

I have not been able to use update. Discussions with my ISP and Microsoft
leads me to believe it is an Apple problem. Is Apple going to fix it?

You need to be much, much more specific about what problems you're
having. Please include the full text of any error messages you're
encountering.

Also see <http://www.entourage.mvps.org/troubleshoot/install_08.html>.

 

[Diane Ross]

I have not been able to use update. Discussions with my ISP and Microsoft
leads me to believe it is an Apple problem. Is Apple going to fix it?

Dos and Don'ts for a good install

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://www.entourage.mvps.org/troubleshoot/install_08.html#checklist>

 

[Mungo]

This is the message
"Safari can't connect to the server.
Safari can't open the page <http://download.microsoft.com/downl...b65b-4ff1fe63b02c/Office2008-1210UpdateEN.dmg> because Safari can't connect to the server "downloac.mocrosoft.com"

I have tried with Firefox but have the same result.

 

[Diane Ross]

This is the message
"Safari can't connect to the server.
Safari can't open the page
<http://download.microsoft.com/download/a/5/b/a5b13821-3f34-4b40-b65b-4ff1fe63
b02c/Office2008-1210UpdateEN.dmg> because Safari can't connect to the server
"downloac.mocrosoft.com"

I have tried with Firefox but have the same result.

Unable to download updates (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/07/unable_to_download_updates.html>

 

[Mungo]

thanks dianne, using a DNS account looks like it worked

 

[Diane Ross]

thanks dianne, using a DNS account looks like it worked

Great! Glad to know the suggestion worked for you.