Autoarchive Entourage

[Tricia Serio]

I am attempting to set up the autoarchive script on Entourage 2004 in tiger
(10.4.11), and I have received an error message: Microsoft Entourage got an
error: Can't get message id 62632.

Does anyone know how to address this issue?

Thanks!

 

[Diane Ross]

I am attempting to set up the autoarchive script on Entourage 2004 in tiger

If this is an Exchange account, there is a script available.

AutoArchive Exchange Account to "On My Computer"

Move all e-mail older than 60 days from your Exchange account folders to
archive folders within the "On My Computer" folder tree.

<http://www.entourage.mvps.org/exchange/autoarchive.html>

 

[Corentin Cras-Méneur]

I am attempting to set up the autoarchive script on Entourage 2004 in tiger
(10.4.11), and I have received an error message: Microsoft Entourage got an
error: Can't get message id 62632.

It could be a database corruption.
Did you try rebuilding the identity? (press the Option key down as you
launch Entourage).

Corentin

 

[Tricia Serio]

Yes. This is the script that I am running, but I'm getting the error message
in my original post. Do you know how to locate which message is causing the
problem (I have the message id)?

 

[Tricia Serio]

Yes, I've done this, and it doesn't fix the problem.

Do you know how to locate the message by it's ID?

 

[Diane Ross]

Do you know how to locate the message by it's ID?

No. AFAIK there is no way to find the exact message by ID.

Run the script to export as MBOX files. When the script runs it makes a
folder on you desktop named Entourage Archives. After you start the script,
go to the Finder and click on the folder so you can watch it create the MBOX
files of your folders. The script will fail on the folder with corruption.
Note the last folder that was created.

[Note also open the Activity Monitor while the script is running. The
Microsoft Database daemon will be active. When it goes back to normal, you
know the script has stopped running.]

Once you know where the first folder is that has a problem message, divide
the folder in half and manually drag each subfolder to the desktop. This
will fail if the folder contains a corrupted message. Often you have to make
several subfolders to get to the corrupt message. When you narrow it down to
a small number, you drag out individual messages. Often it will show up OK
in Entourage but will fail to drag as an individual message. Sometimes it
will even drag out, but will open as corrupted data. Delete the bad message.
Then start the MBOX script again until you get out all folders as MBOX
files. If this is successful, try the autoarchive script again.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>

 

[Tricia Serio]

Can you tell me how to run the script to export as MBOX files? I have no
idea how to do this. Thanks.

Do you know how to locate the message by it's ID?

No. AFAIK there is no way to find the exact message by ID.

Run the script to export as MBOX files. When the script runs it makes a
folder on you desktop named Entourage Archives. After you start the script,
go to the Finder and click on the folder so you can watch it create the MBOX
files of your folders. The script will fail on the folder with corruption.
Note the last folder that was created.

[Note also open the Activity Monitor while the script is running. The
Microsoft Database daemon will be active. When it goes back to normal, you
know the script has stopped running.]

Once you know where the first folder is that has a problem message, divide
the folder in half and manually drag each subfolder to the desktop. This
will fail if the folder contains a corrupted message. Often you have to make
several subfolders to get to the corrupt message. When you narrow it down to
a small number, you drag out individual messages. Often it will show up OK
in Entourage but will fail to drag as an individual message. Sometimes it
will even drag out, but will open as corrupted data. Delete the bad message.
Then start the MBOX script again until you get out all folders as MBOX
files. If this is successful, try the autoarchive script again.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>

 

[Diane Ross]

Can you tell me how to run the script to export as MBOX files? I have no
idea how to do this. Thanks.

Place the script in the Script Menu Items folder. Select the script.

-------------To get you started with using scripts-------------

Using AppleScripts with Entourage Part 1

<http://blog.entourage.mvps.org/2008/07/using_applescripts_with_entourage.ht
ml>

Favorite Scripts to use with Entourage Part 2

<http://blog.entourage.mvps.org/2008/07/favorite_scripts.html>

Assign a category with a keyboard shortcut Part 3

<http://blog.entourage.mvps.org/2008/08/assign_a_category_with_a_keyboard_sh
ort.html>

Create a TinyURL-no more broken links Part 4

<http://blog.entourage.mvps.org/2008/09/create_a_tinyurl.html>

 

[Tricia Serio]

Thanks. I know how to run the script. I don't know how to change it to
export MBOX files. Can you help?

Thanks.

 

[Diane Ross]

Thanks. I know how to run the script. I don't know how to change it to
export MBOX files. Can you help?

I don't understand. The export as MBOX script only exports as MBOX.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>

 

[Tricia Serio]

The identity was corrupted but now the script doesn't run at all. Any
ideas?

Thanks.

 

[Corentin Cras-Méneur]

The identity was corrupted but now the script doesn't run at all. Any
ideas?

Open the script in the Apple Script Editor. Click on the Events tab and
then click the Run button.
You should then be able to follow what the script is doing in real time
(and see errors, etc).
Any information you can gather from there??

Corentin