autoarchive

[Andy White]

Can anyone help with this issue please.

We have a shared mailbox that a few people use. The mailbox is constantly
filling up with emails that are no longer valid after 7 days as they are
just confirmations that are needed.

I have setup autoarchive to delete any emails that are older than 7 days,
autoarchive to run every day and not to prompt before running.

This doesn't seem to work and everytime I go into the mailbox directly the
prompt before running option is selected so it doesn't run.

Does anyone know what is causing this, a way around it or another way to
automatically delete the mails after x days

Thanks in advance

 

[Roady [MVP]]

Shared mailbox as in a secondary mailbox? AutoArchive only works on the
primary mailbox in a mail profile.

 

[Judy Gleeson \(MVP Outlook\)]

So Roady does that mean the solution is to log on as that Mailbox and set
Autoarchive settings for it? Or is this just not going to work?

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

 

[Roady [MVP]]

It would only work for the primary mailbox so you'd have to run Archive from
within that additional mail profile with the secondary mailbox now
configured as the primary mailbox. AutoArchive would not work unless you
have that profile open when AutoArchive needs to run. IMO you'd better off
running it manually then instead of timing and sit and wait for it to happen
automagically ;-)

This AutoArchive structure might not make sense with the new Outlook 2007
capabilities of assigning separate mail stores to separate accounts but it
does still make sense for secondary Exchange mailboxes or otherwise the
archive could be scattered into pst-pieces on machines of each one
connecting to that mailbox; a mail would end up in the archive of the person
who just happened to have AutoArchive running at that specific time.