Autoarchiving junk-mail to permanently delete not working

[PublicMike]

I am trying to help a user manage her junk mail more efficiently. I set up
the autoarchiving function for the junk mail folder to archive permanently
delete every 2 days. After a week, still nothing. I then set it to 1 day
with the same results. If I run Archive and choose "every folder according
to its settings", it works.

Running Outlook 2003 with Windows XP.

Thanks in advance.

 

[Sue Mosher [MVP-Outlook]]

How often do you have AutoArchive set to run in Tools | Options | Advanced | AutoArchive?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[PublicMike]

The autoarchive global setting is set to 14 days.
--
The only thing constant in life is change; therefore, you can follow change
and allow it to control you, or lead change and control your destiny.

How often do you have AutoArchive set to run in Tools | Options | Advanced | AutoArchive?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

That means that the automatic archiving process probably just hasn't run yet. You'll probably want to set it to run every day

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

The autoarchive global setting is set to 14 days.

 

[PublicMike]

As I mentioned in my first note, I have it set to run daily, but it is not
running.

 

[Sue Mosher [MVP-Outlook]]

There are two separate settings involved. Your original post seemed to describe the per-folder archive setting, not the global setting for how often the global autoarchive process runs. I suggest you check that in Tools | Options | Other | AutoArchive.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

As I mentioned in my first note, I have it set to run daily, but it is not
running.

 

[PublicMike]

That's interesting. I thought the whole purpose of the per folder settings
was to overide the global setting. Is this a gliltch in the application or
am I misunderstanding how this works?

 

[Sue Mosher [MVP-Outlook]]

You're missing an essential issue: There are two global settings -- one for how often autoarchive runs, one for how old items must be before they'll be archived. I don't think you've set the first option.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[PublicMike]

That is an essential difference. Rather confusing. Thanks for clearing this
up for me.

 

[OutlookProblem]

I can't get my junk folder to archive, either (OL2003). I have the global
set to archive every day, with a 14 day cutoff. In the properties window of
the junk folder, I have the date set for 1 day.

My deleted items folder archives daily, but the junk folder does not.

Can someone tell me what I'm doing wrong?

Thanks!

-L

 

[Milly Staples [MVP - Outlook]]

Besides archiving junk mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| I can't get my junk folder to archive, either (OL2003). I have the
| global set to archive every day, with a 14 day cutoff. In the
| properties window of the junk folder, I have the date set for 1 day.
|
| My deleted items folder archives daily, but the junk folder does not.
|
| Can someone tell me what I'm doing wrong?
|
| Thanks!
|
| -L
|
| "PublicMike" wrote:
|
|| I am trying to help a user manage her junk mail more efficiently. I
|| set up the autoarchiving function for the junk mail folder to
|| archive permanently delete every 2 days. After a week, still
|| nothing. I then set it to 1 day with the same results. If I run
|| Archive and choose "every folder according to its settings", it
|| works.
||
|| Running Outlook 2003 with Windows XP.
||
|| Thanks in advance.
|| --
|| The only thing constant in life is change; therefore, you can follow
|| change and allow it to control you, or lead change and control your
|| destiny.

 

[OutlookProblem]

Real funny.

I'm archiving so that it will delete every day. However, it doesn't run
daily. I will archive and delete if I do it manually through the File menu.
However, it doesn't automatically delete old messages.

Oddly, it used to work. I haven't done anything to the computer like add
any programs, etc, so I don't know why it quit. I suspect MS Update screwed
it up and I can't figure out what to do.

-L

 

[Milly Staples [MVP - Outlook]]

Archiving works on the modified date so if you have just viewed the items in junk email folder, the modified date changes to the current date.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| Real funny.
|
| I'm archiving so that it will delete every day. However, it doesn't
| run daily. I will archive and delete if I do it manually through the
| File menu. However, it doesn't automatically delete old messages.
|
| Oddly, it used to work. I haven't done anything to the computer like
| add any programs, etc, so I don't know why it quit. I suspect MS
| Update screwed it up and I can't figure out what to do.
|
| -L
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Besides archiving junk mail?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, OutlookProblem asked:
||
||| I can't get my junk folder to archive, either (OL2003). I have the
||| global set to archive every day, with a 14 day cutoff. In the
||| properties window of the junk folder, I have the date set for 1 day.
|||
||| My deleted items folder archives daily, but the junk folder does
||| not.
|||
||| Can someone tell me what I'm doing wrong?
|||
||| Thanks!
|||
||| -L
|||
||| "PublicMike" wrote:
|||
|||| I am trying to help a user manage her junk mail more efficiently.
|||| I set up the autoarchiving function for the junk mail folder to
|||| archive permanently delete every 2 days. After a week, still
|||| nothing. I then set it to 1 day with the same results. If I run
|||| Archive and choose "every folder according to its settings", it
|||| works.
||||
|||| Running Outlook 2003 with Windows XP.
||||
|||| Thanks in advance.
|||| --
|||| The only thing constant in life is change; therefore, you can
|||| follow change and allow it to control you, or lead change and
|||| control your destiny.

 

[OutlookProblem]

Good info.

However, if there are 12 junk mails in the folder, and I don't read any of
them, they still don't disappear each day. There could be several days of
unread junk mail in the folder, even though I have the global archive set to
occur daily (with 14 day age) and the junk folder set to 1 day age.

 

[Milly Staples [MVP - Outlook]]

Sorry - I can't help you further since I empty both the Junk Mail and Trash daily.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| Good info.
|
| However, if there are 12 junk mails in the folder, and I don't read
| any of them, they still don't disappear each day. There could be
| several days of unread junk mail in the folder, even though I have
| the global archive set to occur daily (with 14 day age) and the junk
| folder set to 1 day age.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Archiving works on the modified date so if you have just viewed the
|| items in junk email folder, the modified date changes to the current
|| date.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, OutlookProblem asked:
||
||| Real funny.
|||
||| I'm archiving so that it will delete every day. However, it doesn't
||| run daily. I will archive and delete if I do it manually through
||| the File menu. However, it doesn't automatically delete old
||| messages.
|||
||| Oddly, it used to work. I haven't done anything to the computer
||| like add any programs, etc, so I don't know why it quit. I suspect
||| MS Update screwed it up and I can't figure out what to do.
|||
||| -L
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Besides archiving junk mail?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, OutlookProblem asked:
||||
||||| I can't get my junk folder to archive, either (OL2003). I have
||||| the global set to archive every day, with a 14 day cutoff. In the
||||| properties window of the junk folder, I have the date set for 1
||||| day.
|||||
||||| My deleted items folder archives daily, but the junk folder does
||||| not.
|||||
||||| Can someone tell me what I'm doing wrong?
|||||
||||| Thanks!
|||||
||||| -L
|||||
||||| "PublicMike" wrote:
|||||
|||||| I am trying to help a user manage her junk mail more efficiently.
|||||| I set up the autoarchiving function for the junk mail folder to
|||||| archive permanently delete every 2 days. After a week, still
|||||| nothing. I then set it to 1 day with the same results. If I run
|||||| Archive and choose "every folder according to its settings", it
|||||| works.
||||||
|||||| Running Outlook 2003 with Windows XP.
||||||
|||||| Thanks in advance.
|||||| --
|||||| The only thing constant in life is change; therefore, you can
|||||| follow change and allow it to control you, or lead change and
|||||| control your destiny.