Autocomplete on Outlook 2003

[Dino]

GGRRR this is getting silly now!!!

I've got a user who's having constant issues with the autocomplete feature
on OL2003.

He's been using OL for some time now, and every so often email address that
he's sent to several times before doesn't appear when OL suggests names
while he's composing an email. After doing a little reading up on this
issuei've done the following. I've renamed the nk2 file in his windows
profile
(C:\Documents and Settings\%Username%\Application Data\Microsoft\Outlook).

When firing up OL again the new nk2 file is created and this will work for a
day or 2 then names start going missing from the drop down menu. I've
recreated his outlook profile and a brand new nk2 file was created which
he'll have to populate again but after a few days some of those address will
go awol again.

I've reinstalled OL2003 again no joy. I've reinstalled Office.. still no
joy. I've deleted his windows profile uninstalled and reinstalled office
patched it with everything MS has to offer...still no joy. I've even nuked
his pc and reinstalled everything from scratch..... still no joy.


h..e..l..p..

Dino