Autofill problem - Outlook 2002

[Mike]

There are several people for whom I've incorrectly typed their email address
in the past. I also have these people in Contacts, with only their correct
email address.

When I start to type their name in the TO: field, Outlook fills in the
incorrect address I've typed in the past. Where the heck is it getting that
info so I can clear it? That info is definitely not anywhere within my
Contacts.

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Mike]

Thanks! I guess simply hitting Delete should have been an obvious thing to
try.

 

[Kendor]

-----Original Message-----
There are several people for whom I've incorrectly typed their email address
in the past. I also have these people in Contacts, with only their correct
email address.

When I start to type their name in the TO: field, Outlook fills in the
incorrect address I've typed in the past. Where the heck is it getting that
info so I can clear it? That info is definitely not anywhere within my
Contacts.

From the .NK2 file. I've tried unsuccessfully to edit the
file to remove incorrect e-mail addresses - see my posting
(the first of November 14). You can however delete the
file (and with it all the good addresses) and the system
will generate a new file.

 

[Mike]

As suggested by the other gentleman, simply hitting "Del" with the name
highlighted in the selection box that pops up works perfectly. No need to
delete everything!