Automatic address Cach problem

M

Mac

I have a user using Outlook 2003 (all updates), Windows XP SP2 (all updates)
on a Dell Latitude D600.
During the day he sends email when he gets out of outlook it writes to the
NK2 file, but when the computer is shut off the NK2 file
is either resets, doesn't read it, or deletes the old and starts a new file.
I am currently trouble shooting the problem. I have done the following:
I deleted the Outlook user profile and recreated it = No effect.
I deleted the NK2 file and the file recreates = No effect.
I am think of deleting the computer user profile?

Any other suggestion before I do this?
 

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