automatic completion cache - missing names

[jason]

I have a user stating that their automatic completion cache is missing names.
They say that they did not delete them manually from the drop down list. Is
there a size limit or time limit on the cache? They have most of the names -
just not all of them. Please advise. Thanks!

 

[Russ Valentine [MVP-Outlook]]

1,000 is the limit
If you have further questions, provide further details.

 

[jason]

When the 1,000 limit is reached - what happens? In addition, is there any
way these would auto-delete.

1,000 is the limit
If you have further questions, provide further details.
--
Russ Valentine
[MVP-Outlook]

I have a user stating that their automatic completion cache is missing
names.
They say that they did not delete them manually from the drop down list.
Is
there a size limit or time limit on the cache? They have most of the
names -
just not all of them. Please advise. Thanks!

 

[Russ Valentine [MVP-Outlook]]

First in, first out.
I've seen no reproducible situations in which this information just randomly
goes missing for no reason, which appears to be your claim.
--
Russ Valentine
[MVP-Outlook]

When the 1,000 limit is reached - what happens? In addition, is there any
way these would auto-delete.

1,000 is the limit
If you have further questions, provide further details.
--
Russ Valentine
[MVP-Outlook]

I have a user stating that their automatic completion cache is missing
names.
They say that they did not delete them manually from the drop down
list.
Is
there a size limit or time limit on the cache? They have most of the
names -
just not all of them. Please advise. Thanks!

 

[jason]

That was my thought - I just wanted to make sure that I was correct in what I
told my user - Thanks for your help and advising how many addresses it will
cache.

First in, first out.
I've seen no reproducible situations in which this information just randomly
goes missing for no reason, which appears to be your claim.
--
Russ Valentine
[MVP-Outlook]

When the 1,000 limit is reached - what happens? In addition, is there any
way these would auto-delete.

1,000 is the limit
If you have further questions, provide further details.
--
Russ Valentine
[MVP-Outlook]
I have a user stating that their automatic completion cache is missing
names.
They say that they did not delete them manually from the drop down
list.
Is
there a size limit or time limit on the cache? They have most of the
names -
just not all of them. Please advise. Thanks!

 

[Russ Valentine [MVP-Outlook]]

Sometimes, when the profile becomes corrupt or the NK2 file is set to read
only, recent entries are not saved from one session to the next.
--
Russ Valentine
[MVP-Outlook]

That was my thought - I just wanted to make sure that I was correct in
what I
told my user - Thanks for your help and advising how many addresses it
will
cache.

First in, first out.
I've seen no reproducible situations in which this information just
randomly
goes missing for no reason, which appears to be your claim.
--
Russ Valentine
[MVP-Outlook]

When the 1,000 limit is reached - what happens? In addition, is there
any
way these would auto-delete.

:

1,000 is the limit
If you have further questions, provide further details.
--
Russ Valentine
[MVP-Outlook]
I have a user stating that their automatic completion cache is
missing
names.
They say that they did not delete them manually from the drop down
list.
Is
there a size limit or time limit on the cache? They have most of
the
names -
just not all of them. Please advise. Thanks!

 

[Brian Tillman]

I have a user stating that their automatic completion cache is
missing names. They say that they did not delete them manually from
the drop down list. Is there a size limit or time limit on the
cache? They have most of the names - just not all of them. Please
advise. Thanks!

In addition to Russ' comments, make sure your user realizes that the name
cache DOES NOT reference their Contacts in any way whatsoever. Perhaps they
believe it does and when they don't see some of their Contacts in the name
cache they are mistakenly believing names are missing.