Automatic Recurrence Error?

[Shawn]

I am not sure if this is a setting or just an error in Outlook. I have
Outlook 2003 Professional with Business Contact Manager. The problem I have
is when I go into an appointment that I have already made or when I dismiss
the alert that pops up for that event the appointment automatically makes it
an recurring appointment when I don't even go into the recurrence area. Has
anyone else had this problem? I've re-installed Outlook twice, I've restored
my computer to its original state twice and it still happens. HELP PLEASE!!

 

[Graeme H]

Hi Shawn, You are not alone. I have just installed Microsoft Office 2003
Basic Edition and am having the same problem. I can create an entry in the
Calendar ok but any changes to that appointment make it recur. As I use
Outlook extensively to manage my appointments this is causing me a great deal
of grief. Any suggestions or solutions will be gratefully received!

 

[Brian Tillman]

I tried to get this resolved today and they said that the problem is
fixable because it is the way that Outlook is configured. I was
happy to hear that they were able to fix the issue, but then they
tried to charge me. I told them I would not pay since this is a
problem that came with the computer and they refused to help me
without continuing with payment.

So it seems like all of us have Dell laptops with Office 2003 for
Small Business pre-installed.

If the Dells seem to be a pattern, then I'd siggest it is buried in all the
pre-installed trial crap that Dell includes. Were I in the situation, I'd
first try uninstalling all the junk Dell installs by default and if that
didn't work, reformat the hard drive and start from scratch with a clean OS,
installing exactly those things I wanted and nothing else. I always request
Dell send me the real install disks instead of using the system restore
disk, which just puts the crap back on.

 

[jeremyhudson]

I also had the same problem. I bought my wife a Dell laptop and it
came with Microsoft Works and a trial version of Office. My wife was
setting up events/appointments in Outlook and when she would go to make
corrections and re-save the event it would throw it in the calendar as
a recurring apointment every week day.

After unistalling the "outlookaddinsetup" this fixed the problem. I
just wanted others to know that what Graeme wrote works. I also
unistalled Office with the Business Contact Manager and I'm running off
a completely different version.

thanks for the help my wife will be happy to know that that problem has
gone away.

Thanks again.

 

[nathanf]

I can't tell you how glad I am to have found this topic.
I have been struggling with this exact issue since installing office
pro 2003 on my new dell laptop. I bought office seperately (not from
dell) and did not install the contact manager. I noticed right away
that trying to edit events would set them as recurring, very
frustrating. I looked in my Add/Remove programs and I also had the same
program listed "outlookaddinsetup". So I uninstalled it and it seems to
have fixed the problem. Thank you to whoever solved it!

Nate

 

[irritatedwithoffice]

Thank you for the posts, I almost threw my Dell Laptop out the window.
Problem resolved!

 

[irritatedwithoffice]

thank you saved me from throwing my laptop. Glad to see Dell is right there
for their customers.

 

[blackgorilla]

this saved me two hours of ripping outlook thank you!

 

[blargon]

I received my brand new Dell laptop for work and quickly started using
the outlook calendar. Right away I noticed this glitch, but nobody
else at work was suffering from it. It was so frustrating looking at
these columns of repeating appointments, made scheduling a nightmare.
I spoke with IT and they said they would look into it. They posted
everywhere and received no solid responses. Today the glitch happened
again so I did some more searching and stumbled upon this post. I've
tried the fix and it seems to be working so far. According to IT they
purchase the laptop from Dell with the Office preinstalled (didn't
have a choice on that). They ripped out all of the Dell junk,
including the preinstalled office and then reinstalled Office 2003
Enterprise. Apparently they missed this "outlookaddinsetup" program,
but they're aware of it now and are spreading the word to other
forums.

YTMND, Graeme!

 

[s4033737]

Thanks for this post - very helpful. I decided to give it a go given
I was at my wits end. Same here - Dell with Office 2003.
Uninstalling outlookaddinsetup also fixed the delays when typing an
email, and sometimes Outlook would cause the quick launch (and
everything else down the bottom of the screen) to freeze. I also don't
know what 'outlookaddinsetup' actually does, but if uninstalling it
causes grief i will come back and let you know.
Cheers,