Automatic send/receive not working

[edsjr72]

Ever since I changed my ISP to comcast.net and changed my e-mail
settings, I can only send and receive e-mail when I hit the
Send/Receive button (F9). Outlook no longer does a Send/Receive when I
launch Outlook and no longer does it every 5 minutes, as my settings
specify. I've gone through the settings and they appear correct. What's
happening here?

Ed

 

[Milly Staples [MVP - Outlook]]

Close Outlook and rename your .srs file - sounds like your send/receive
settings got corrupted.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, edsjr72 asked:

| Ever since I changed my ISP to comcast.net and changed my e-mail
| settings, I can only send and receive e-mail when I hit the
| Send/Receive button (F9). Outlook no longer does a Send/Receive when I
| launch Outlook and no longer does it every 5 minutes, as my settings
| specify. I've gone through the settings and they appear correct.
| What's happening here?
|
| Ed

 

[edsjr72]

A search of my hard drive for *.srs found nothing. Now what do I do?
(still furiously scratching)

Ed

 

[SgtRich]

A search of my hard drive for *.srs found nothing. Now what do I do?
(still furiously scratching)

Make sure that you can view hidden and system files when you do your
search.

 

[edsjr72]

OK, I found them. I wasn't sure what "renaming" them meant. I added
".old" to the end. I restarted Outlook and nothing has changed. What
was supposed to happen? Or does renaming the .srs file mean something
else? Please be explicit about steps--I'm not a dunce, but some of
these answers are too cryptic for me to understand.

 

[edsjr72]

OK, I checked the send/receive settings and saw that it now had the
"disable scheduled send/receive" option checked (I don't believe this
was checked before). I unchecked it and it seems to work now.