Automatic Send/Receive

A

ac

Automatic send/receive is set to 5 minutes and it succesfully receives email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one.

Thanks.
 
R

Russ Valentine [MVP-Outlook]

Set a realistic interval. 15 minutes is the usual minimum.
 
A

ac

Why would it work for receiving but not sending email? 5 minutes works from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one

Thanks.

Russ Valentine said:
Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
ac said:
Automatic send/receive is set to 5 minutes and it succesfully receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one.

Thanks.
 
R

Russ Valentine [MVP-Outlook]

It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
ac said:
Why would it work for receiving but not sending email? 5 minutes works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one

Thanks.

Russ Valentine said:
Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
ac said:
Automatic send/receive is set to 5 minutes and it succesfully receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one.

Thanks.
 
A

ac

The only change is that I have migrated from one PC to a newer one. As far as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

Russ Valentine said:
It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
ac said:
Why would it work for receiving but not sending email? 5 minutes works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one

Thanks.

Russ Valentine said:
Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one.

Thanks.
 
R

Russ Valentine [MVP-Outlook]

That would suggest an incorrect setting for your mail account.
--
Russ Valentine
[MVP-Outlook]
ac said:
The only change is that I have migrated from one PC to a newer one. As far
as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

Russ Valentine said:
It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine
what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
ac said:
Why would it work for receiving but not sending email? 5 minutes works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one

Thanks.

:

Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully
receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until
I
select another email then go back to the top one.

Thanks.
 
A

ac

Any suggestion on which setting needs to be corrected?

Thanks.

Russ Valentine said:
That would suggest an incorrect setting for your mail account.
--
Russ Valentine
[MVP-Outlook]
ac said:
The only change is that I have migrated from one PC to a newer one. As far
as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

Russ Valentine said:
It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine
what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
Why would it work for receiving but not sending email? 5 minutes works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until I
select another email then go back to the top one

Thanks.

:

Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully
receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read" until
I
select another email then go back to the top one.

Thanks.
 
R

Russ Valentine [MVP-Outlook]

SMTP is your outbound server.

--
Russ Valentine
[MVP-Outlook]
ac said:
Any suggestion on which setting needs to be corrected?

Thanks.

Russ Valentine said:
That would suggest an incorrect setting for your mail account.
--
Russ Valentine
[MVP-Outlook]
ac said:
The only change is that I have migrated from one PC to a newer one. As
far
as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

:

It is difficult to determine why automatic polling is failing when you
do
not post your mail account type, connection type and polling settings.
If
automatic polling once worked and now fails, you also need to examine
what
changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They
put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
Why would it work for receiving but not sending email? 5 minutes
works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until
I
select another email then go back to the top one

Thanks.

:

Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully
receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read"
until
I
select another email then go back to the top one.

Thanks.
 
A

ac

The solution was pretty simple--"Disable Scheduled Send/Receive" (several
levels under Tools menu) was checked. That seemed to fix it (though I'm not
sure why it was receiving email while it was checked)

Russ Valentine said:
SMTP is your outbound server.

--
Russ Valentine
[MVP-Outlook]
ac said:
Any suggestion on which setting needs to be corrected?

Thanks.

Russ Valentine said:
That would suggest an incorrect setting for your mail account.
--
Russ Valentine
[MVP-Outlook]
The only change is that I have migrated from one PC to a newer one. As
far
as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

:

It is difficult to determine why automatic polling is failing when you
do
not post your mail account type, connection type and polling settings.
If
automatic polling once worked and now fails, you also need to examine
what
changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They
put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
Why would it work for receiving but not sending email? 5 minutes
works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read" until
I
select another email then go back to the top one

Thanks.

:

Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully
receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read"
until
I
select another email then go back to the top one.

Thanks.
 
R

Russ Valentine [MVP-Outlook]

Reread my posts. I already listed that cause.
--
Russ Valentine
[MVP-Outlook]
ac said:
The solution was pretty simple--"Disable Scheduled Send/Receive" (several
levels under Tools menu) was checked. That seemed to fix it (though I'm
not
sure why it was receiving email while it was checked)

Russ Valentine said:
SMTP is your outbound server.

--
Russ Valentine
[MVP-Outlook]
ac said:
Any suggestion on which setting needs to be corrected?

Thanks.

:

That would suggest an incorrect setting for your mail account.
--
Russ Valentine
[MVP-Outlook]
The only change is that I have migrated from one PC to a newer one.
As
far
as
I can tell, none of the reasons below would explain why Outlook is
automatically receiving but not automatically sending email.

:

It is difficult to determine why automatic polling is failing when
you
do
not post your mail account type, connection type and polling
settings.
If
automatic polling once worked and now fails, you also need to
examine
what
changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They
put
an
unnecessary strain on mail servers and can create conflicting
polling
requests that can damage your Send/Receive Group or even your
account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to
Work
Offline
(this option is immediately above the Exit command in the File
menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as
documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail
account
from
scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
Why would it work for receiving but not sending email? 5 minutes
works
from
all other PCs.

Also when new emails arrive I cannot mark the top one "read"
until
I
select another email then go back to the top one

Thanks.

:

Set a realistic interval. 15 minutes is the usual minimum.
--
Russ Valentine
[MVP-Outlook]
Automatic send/receive is set to 5 minutes and it succesfully
receives
email
but does not send it unless I click the "send/receive" button.

Also when new emails arrive I cannot mark the top one "read"
until
I
select another email then go back to the top one.

Thanks.
 

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