AutoPreview works intermittently

D

Dan

Outlook 2002 SP2
Affected Inbox is connecting to an IMAP server
AutoPreview set to 'Preview unread items'

I am an IT technitian and I have a user who likes to have
her unread mail items in her Inbox to use the AutoPreview
feature. At one point I went to View/Current
View/Customize Current View.../Other settings... and
chose 'No AutoPreview' option. I recently restored
the 'Preview unread items' option. Now, an email will
only AutoPreview if: I manually mark a read email as
unread (right clicking on email and choosing 'Mark As
Unread') or: right click on an unread mail and
choose 'Options...'.
If I recieve a new email and it is marked as unread, it
will not AutoPreview. I have searched the KnowledgeBase
and the newsgroups with no luck.
Any ideas out there? I could really use the help!

-Dan
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

REPOST: Auto preview works intermittently 0
Outlook marks messages "read" when rule moves new message to a fol 2
IMAP messages mysteriously disappear when marking one as read inUnread folder 6
Outlook 2007 Viewing pane columns disappeared 3
Bizarre Outlook 2002 issue... 0
Outlook 2007 unread messages no longer appear bold 0
IMAP folder's Inbox appears to open in a quasi autopreview mode 0
BUG: "Mark Unread" icon must be clicked twice within an email 2

Top