Autopreviw shows text but mail blank

D

davcon666

In outlook 2003 i have autopreview turn on. I have an email and the auto
preview shows text in the email. However when i open the email or preview it
there is no text. How can i see the text that is in the autopreview.
 
B

Brian Tillman

davcon666 said:
In outlook 2003 i have autopreview turn on. I have an email and the
auto preview shows text in the email. However when i open the email
or preview it there is no text. How can i see the text that is in the
autopreview.
Click to expand...

I believe that if the message is a multipart message with one part HTML and
one part Plain Text, the autopreview will show you the plain text portion
while the Reading Pane (or the open message) will show the HTML portion. If
that HTML portion is empty, or if the font settings are such that the font
color and the background color are the same, you won't see anything there.
RIght-click in the open mesasge and choose Select All. Do you see anything
then?
 
D

davcon666

Right click and select all on mail shows nothing. If you right click and
select source the following is displayed.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii"></HEAD>
<BODY></BODY></HTML>

As said before the fist 3 lines show in the autopreview still.
 
B

Brian Tillman

davcon666 said:
Right click and select all on mail shows nothing. If you right click
and select source the following is displayed.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html;
charset=us-ascii"></HEAD> <BODY></BODY></HTML>
Click to expand...

This pretty clearly indicates that the item is a multipart item whose HTML
portion is empty but whose text part contains something. Autopreview is
showing the text portion but the Reading Pane is showing the HTML. This
appears to be a sender issue.
 
D

davcon666

How do you create a multipart item so i can check with sender. Can you set
outlook reading pain to show the text part so i can see the full message.
 

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