Autoreply from server....

[Lanwench [MVP - Exchange]]

Hi - am trying to help out a client with an autoreply need on Exchange 2k
with OL2002....it needs to be a server side rule, and I've followed the
steps in
http://office.microsoft.com/assista...ID=HA010347871033&CTT=6&Origin=EC010553071033
(Have Microsoft Exchange Server Send Custom Reply Messages with Outlook
2002) and set up an .oft file - rule setup is fine.

I set up the rule - it doesn't work. Nothing happens, even if I have OL open
& look to see if I get an error message. If I try to run the rule manually
against the existing inbox items, I get a "rules in error" message - this
action is not available in the current mode" which I presume just means you
can't run that kind of rule manually.

Then I see that in KB 292906 I see "Microsoft has confirmed that this is a
problem in the Microsoft products that are listed at the beginning of this
article. " and no suggestions/hotfixes.

The client would be happy with a mail-enabled public folder for this, but
has tried & can't get it to fire for inbound mail from the Internet...I
don't know whether they've applied the fix to change inbound smtp mail

 

[neo [mvp outlook]]

Where all tests from an external (internet) account to internal mailbox? If
yes, I might suspect that auto replies to the internet are disabled under
e2k.

"Lanwench [MVP - Exchange]"

 

[Lanwench [MVP - Exchange]]

;-) Yoicks - I meant to put this in my drafts folder as I never completed it
(note how it trails off at the end....) - and the client is testing some
stuff right now (autoreply to the internet is enabled AFAIK) - let's just
pretend this post never happened & I'll try again when I have more info from
them!

Where all tests from an external (internet) account to internal
mailbox? If yes, I might suspect that auto replies to the internet
are disabled under e2k.

"Lanwench [MVP - Exchange]"

Hi - am trying to help out a client with an autoreply need on
Exchange 2k with OL2002....it needs to be a server side rule, and
I've followed the steps in

http://office.microsoft.com/assista...ID=HA010347871033&CTT=6&Origin=EC010553071033

(Have Microsoft Exchange Server Send Custom Reply Messages with
Outlook 2002) and set up an .oft file - rule setup is fine.

I set up the rule - it doesn't work. Nothing happens, even if I have
OL open
& look to see if I get an error message. If I try to run the rule
manually against the existing inbox items, I get a "rules in error"
message - this action is not available in the current mode" which I
presume just means you
can't run that kind of rule manually.

Then I see that in KB 292906 I see "Microsoft has confirmed that
this is a problem in the Microsoft products that are listed at the
beginning of this article. " and no suggestions/hotfixes.

The client would be happy with a mail-enabled public folder for
this, but has tried & can't get it to fire for inbound mail from the
Internet...I don't know whether they've applied the fix to change
inbound smtp mail

 

[neo [mvp outlook]]

okay... i'll be over here doing my best stevie wonder impression.

"Lanwench [MVP - Exchange]"

;-) Yoicks - I meant to put this in my drafts folder as I never completed it
(note how it trails off at the end....) - and the client is testing some
stuff right now (autoreply to the internet is enabled AFAIK) - let's just
pretend this post never happened & I'll try again when I have more info from
them!

Where all tests from an external (internet) account to internal
mailbox? If yes, I might suspect that auto replies to the internet
are disabled under e2k.

"Lanwench [MVP - Exchange]"

Hi - am trying to help out a client with an autoreply need on
Exchange 2k with OL2002....it needs to be a server side rule, and
I've followed the steps in

http://office.microsoft.com/assista...ID=HA010347871033&CTT=6&Origin=EC010553071033