Autosignature lost in Outlook 2003

[Alistair Keay]

Situation summary
Two terminal servers running 2003
Office 2003 Std
Roaming profiles enabled

Problem
If a user sets up auto signatures within outlook
(situation occurs whether word is used to edit messages
or not) when they log off one terminal server and log
onto the other the signature for new messages changes to
<none>
However in the drop down list of signatures, is the
signature which has previously been set up.
Looking in C:\Documents and Settings\username\Application
Data\Microsoft\Signatures three files exist.

This may be a red herring but I can see the following
registry setting when the auto signature is working
correctly but when it isn't this value is missing. (Also
looking in ntuser.dat of the roaming profile this setting
would appear to be missing)
[HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging
Subsystem\Profiles\Default Outlook
Profile\9375CFF0413111d3B88A00104B2A6676\00000001]
"New
Signature"=hex:54,00,65,00,73,00,74,00,55,00,73,00,65,00,7
2,00,00,00

Thanks for any help

 

[Eliezer Appleton]

We are experiencing the same problem: Autosignature settings do not roam with the roaming profile

See also http://www.mcse.ms/archive131-2004-4-610586.html for another report of the same problem

Any help from MSFT or others would be greatly appreciated

Elieze


----- Alistair Keay wrote: ----

Situation summar
Two terminal servers running 200
Office 2003 St
Roaming profiles enable

Proble
If a user sets up auto signatures within outlook
(situation occurs whether word is used to edit messages
or not) when they log off one terminal server and log
onto the other the signature for new messages changes to
<none
However in the drop down list of signatures, is the
signature which has previously been set up
Looking in C:\Documents and Settings\username\Application
Data\Microsoft\Signatures three files exist

This may be a red herring but I can see the following
registry setting when the auto signature is working
correctly but when it isn't this value is missing. (Also
looking in ntuser.dat of the roaming profile this setting
would appear to be missing
[HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging
Subsystem\Profiles\Default Outlook
Profile\9375CFF0413111d3B88A00104B2A6676\00000001
"New
Signature"=hex:54,00,65,00,73,00,74,00,55,00,73,00,65,00,
2,00,00,0

Thanks for any hel

 

[Alistair Keay]

Apparently Hotfix KB Article Number(s): 837019
Fixes the problem

-----Original Message-----
We are experiencing the same problem: Autosignature

settings do not roam with the roaming profile.

See also http://www.mcse.ms/archive131-2004-4-

610586.html for another report of the same problem.

Any help from MSFT or others would be greatly appreciated.

Eliezer


----- Alistair Keay wrote: -----

Situation summary
Two terminal servers running 2003
Office 2003 Std
Roaming profiles enabled

Problem
If a user sets up auto signatures within outlook
(situation occurs whether word is used to edit messages
or not) when they log off one terminal server and log
onto the other the signature for new messages changes to
<none>
However in the drop down list of signatures, is the
signature which has previously been set up.
Looking in C:\Documents and Settings\username\Application
Data\Microsoft\Signatures three files exist.

This may be a red herring but I can see the following
registry setting when the auto signature is working
correctly but when it isn't this value is missing. (Also
looking in ntuser.dat of the roaming profile this setting
would appear to be missing)
[HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging
Subsystem\Profiles\Default Outlook
Profile\9375CFF0413111d3B88A00104B2A6676\00000001]
"New
Signature"=hex:54,00,65,00,73,00,74,00,55,00,73,00,65,00,7
2,00,00,00

Thanks for any help


.