Autosignature will not turn off

[Boston help desk]

We are running Windows XP/Office 2003 and I have a user who does not have an
autosignature set up at all but everytime she types a new message a signature
appears. Any suggestions on how to get rid of it? I tried creating a new
profile but it was still there. Thanks!

 

[Vince Averello [MVP-Outlook]]

What's the content of the signature?

 

[Boston help desk]

It's her full signature, name, company, address, phone number. She had set
one up a long time ago I think and deleted it soon thereafter. She doesn't
have any signature at all anymore in tools/options/mail format. Thanks!!

 

[Vince Averello [MVP-Outlook]]

See if anything odd is floating around in this folder:
C:\Documents and Settings\<user name>\Application Data\Microsoft\Signatures

 

[Boston help desk]

There wasn't. I've actually removed her profile from the computer completely
and the signature is still there. If I log into Outlook on her PC as myself,
her signature shows up. If I take Word out as the editor, the signature
disappears. But she would like to keep Word as her editor. Any suggestions?
Thanks!!

 

[Vince Averello [MVP-Outlook]]

Open Word normally and see if she's got an AutoText entries

 

[Boston help desk]

Nope, she doesn't. Thanks!

Open Word normally and see if she's got an AutoText entries

 

[Vince Averello [MVP-Outlook]]

Hmmmm, one more shot in the dark... Load Email.DOT in Word and check if it's
got anything in it