AutoText disappears

[ScottMich]

AutoText entries do not appear the next time I launch Word. I made sure
they're being saved to my current Normal.dot template.

I'm stumped. I've tried everything I can think of.

 

[garfield-n-odie]

Is Adobe Acrobat 7.0 installed on the computer? If so, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
(which is where autotext is stored). Create/change the autotext
again, and click "Shift+File | Save All" to force Word to save
the normal.dot template. Alternatively, you can prevent the
Adobe add-in from loading by editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.

 

[Charles Kenyon]

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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