OK. It's a corrupted Preferences File. And I can't remember which one
Try this: Quite all Office Applications (ALL of them) then Navigate to your
User/Library/Preferences/Microsoft folder and delete the Office 10 First Run
file.
Word will take a long time to start next time, and should prompt you for new
details.
Sorry: There's a better fix for this that involves deleting the exact file
these details are stored in, but I cannot remember it or find it. Hopefully
someone else will remember which one it is...
If you get desperate, run the Office Remover utility from the Office CD.
Then delete the ~/Library/Preferences/Microsoft folder. Then re-install
Office. I have a feeling that won't cure it either: I believe these details
are lodged in a hidden file you cannot see until you get into terminal and
do a chmod on it. Sorry: I had to do this two years ago, and I have
forgotten how. If Paul Berkowitz was here, he would remember!
Cheers
This responds to article <
[email protected]>, from
"(e-mail address removed)" <
[email protected]>
own address/zip code. Deleteing my old zip code and inserting the new one
does nothing> I have gone into Preferences, and clicked on "user
Information" which gives a form to fill out for name, address, phone, zip
code, etc. And this refuses to be updated with the new zip.
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John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:
[email protected]