AutoUpdater not running in my office

[KiwiDave]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi, My Office 2008 AutoUpdater will not run when in my office. It runs fine at home but due to the size of the files I prefer to run the updates in the office. We use a proxy cache in the office but I would have thought that AutoUpdate would simply use my system network preferences.

Strangely if I run the update check at home and it reports updates are available and then bring the computer into the office it will download and install fine - so it appears it is only the checking for updates that is affected. I cannot find any setting in Office preferences to set proxy cache settings.

Can anybody help with this issue?

Thanks
KiwiDave

 

[Diane Ross]

I cannot find any setting in Office preferences to set proxy cache settings.

AFAIK there is no setting to change.

Download directly from Mactopia.

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>

 

[KiwiDave]

Hi, I'm aware how to download manually but the 14 machines being used in my office are not so easily updated as those staff are not inclined to do that.

The point of having an auto updater is so that it streamlines the process. As Office is designed for businesses using Exchange Server one would think it would be capable of updating from behind a proxy server.

Hopefully someone else will be able to provide an answer.
Thanks
KiwiDave