Hi Steve,
If the software was purchased with a PC then it
could be an OEM edition of Office. The OEM products
are not covered by the MS Technology Guarantee, although
a number of the PC suppliers may have their own similar
program.
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If and when you get your Office XP don't forget that you can get a free
upgrade to Office 2003 which came out this week, may even be worth
cancelling your XP order and going straight for the New Office System which
having used it for a couple of days is well worth looking at. >>
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I hope this helps you,
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp
MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp