avg not letting me open word

[nicolasmith5]

have recently downloaded avg anti virus. since then have been unable to open
word or excel documents. have tried reinstalling office. any clues?

 

[JoAnn Paules]

I run AVG and have no problem with opening Office files. Why do you belive
AVG is the problem? Is it something other than timing?

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JoAnn Paules
MVP Microsoft [Publisher]

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How to ask a question
http://support.microsoft.com/KB/555375

 

[Graham Mayor]

AVG AV is excellent and shouldn't be causing any false readings with Word
documents, however it does have an undocumented office plug-in that can be
diabled to speed up access to documents without impairing your overall
security.

Unregister the calling DLL by running the following command line from
Windows > Start > Run

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

I take it you have properly uninstalled your previous AV product? Some, like
Norton, can be quite hard to eliminate and there may be cross
contaimination.

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Graham Mayor - Word MVP


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