I would like to find a way to Avoid the dialog that says
What version of Access are you running? If Access 2007 there is a
brand new SP1. If Access 2003 there is newish SP3 which does have
some problems for some people.
Tony Toews, Microsoft Access MVP
Tony,
Thanks for your reply. Actually my question should have been worded:
1. How do I debug the problem that causes the message.
2. Is there a way to configure Office/Access to default to send/not send the
error report so the dialog will not appear and prevent the app from
closing/restarting? If I answer the dialog Access normally resumes without a
problem.
That way my automated process will send reports to my customers
automatically and reliably until I can debug the problem or Microsoft can fix
it.
Operating System: Microsoft(R) Windows(R) Server 2003, Standard Edition
Version: 5.2.3790 Service Pack: 2.0 Build 3790 Hot Fix: XpsEPSC
Microsoft Access Version 11.0 Build 8166 References VBA, Access, stdole,
DAO, ADODB
Service Pack 2 is installed. The Update attempt to install Service Pack 3
was UNSUCCESSFUL!
I cannot directly correlate the 'Access has encountered a problem and needs
to close' message with the following Hang data but I suspect a relationship.
I ran a query on the Servers System Information - System Summary - Software
Environment - Windows Error Reporting data.
Type: Application Hang
Details: Hanging application MSACCESS.EXE, version 11.0.8166.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
History
Version Occurrences Days Frequency
11.0.6355.0 5 88 0.06
11.0.6566.0 27 627 0.04
11.0.8166.0 8 12 0.67