backspace key prin a 5 insead of backspacing?

[TheFrank9]

WhY does mY backspace keY prinT a 5 instead of backspacinG?

Also i cannot print lower case Y or G.

Please Help. THank y]ou, in advance, for your elp.

 

[Graham Mayor]

Defective keyboard?
Inappropriate keyboard language?
Some wag has re-mapped your keyboard?
None of this has anything to do with Word.

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Graham Mayor - Word MVP


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[Brian]

First thing, close word, then in windows exporer rename your normal.dot file
to normal.bak

Restart word and see if that helps. If you have any styles in your
normal.dot, you can use the organisor to copy them to the new file.

If this doesn't help, start word in safe mode. if there is no problemin safe
mode, then it could be a third party addin causing the problem, check in
\tools\templates and addins.

Hope this helps,

 

[Graham Mayor]

If the problem is affecting newsreading and/or web forums as appears to be
the case - tinkering with Word's setup files is not going to help!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

First thing, close word, then in windows exporer rename your
normal.dot file to normal.bak

Restart word and see if that helps. If you have any styles in your
normal.dot, you can use the organisor to copy them to the new file.

If this doesn't help, start word in safe mode. if there is no
problemin safe mode, then it could be a third party addin causing the
problem, check in \tools\templates and addins.

Hope this helps,

WhY does mY backspace keY prinT a 5 instead of backspacinG?

Also i cannot print lower case Y or G.

Please Help. THank y]ou, in advance, for your elp.