Backup 3.01 and Entourage--Desperate!

[kathleenkmh]

I posted this in the Office Group and realized I should have posted
here. I am desperate for a solution.

I backed up my home folder with Backup 3. A week later my Powerbook
crashed, and is in the shop for repair. I have rented an ibook, which
necessitated the reinstallation of Office 2004. I did so, then using my

external harddrive restored my files, including the Microsoft User
Data. The Entourage data base is included, but when I open entourage,
it has not accessed the data base, and shows none of my email,
addresses, etc. Thinking perhaps I should have restored the MS User
Data files first, I removed the installation of Office, and reinstalled

it. This time I neglected to do the update, and when attempting to open

Entourage, was told that the identity could not be opened by this
version. Did the update, and was able to open it, but still no data.

I teach, and a great deal of data in Entourage (including student
papers) which I must access. Any ideas?

 

[Diane Ross]

I backed up my home folder with Backup 3. A week later my Powerbook
crashed, and is in the shop for repair. I have rented an ibook, which
necessitated the reinstallation of Office 2004. I did so, then using my

external harddrive restored my files, including the Microsoft User
Data. The Entourage data base is included, but when I open entourage,
it has not accessed the data base, and shows none of my email,
addresses, etc. Thinking perhaps I should have restored the MS User
Data files first, I removed the installation of Office, and reinstalled

it. This time I neglected to do the update, and when attempting to open

Entourage, was told that the identity could not be opened by this
version. Did the update, and was able to open it, but still no data.

I teach, and a great deal of data in Entourage (including student
papers) which I must access. Any ideas?

I'm not familiar with Backup 3. How does it store your data? What size is
the database that was stored?

How did you restore the data? Did you bring back the entire Microsoft User
Data folder or just the Office 2004 Identities folder?

FWIW, when you do a remove/install, your Microsoft User Data folder is not
touched.

Have you ever tried to restore your data after using Backup 3?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>