Backup Outlook 2002 Error

B

Bob V

Recently my scheduled Backup no longer works. I get this Error message:

'Error Copying File or Folder:
Cannot copy Outlook: The process cannot access the file because another
process has locked a portion of the file.'

Please help
 
M

Milly Staples [MVP - Outlook]

Close Outlook before making the backup. Ensure it is closed using Task
Manager.

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
7. Skype - upgrade to the latest version.
8. Infuzer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Bob V asked:

| Recently my scheduled Backup no longer works. I get this Error
| message:
|
| 'Error Copying File or Folder:
| Cannot copy Outlook: The process cannot access the file because
| another process has locked a portion of the file.'
|
| Please help
 
D

DL

Do you have anything else useing the data file, eg a DeskTop Search Tool?

Bob V said:
I close Outlook using Task Manager but I still get the same error message
re
Backup.

Milly Staples said:
Close Outlook before making the backup. Ensure it is closed using Task
Manager.

Some common reasons why Outlook will not shut down completely when you
click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the
background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and
outgoing
mail.
7. Skype - upgrade to the latest version.
8. Infuzer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Bob V asked:

| Recently my scheduled Backup no longer works. I get this Error
| message:
|
| 'Error Copying File or Folder:
| Cannot copy Outlook: The process cannot access the file because
| another process has locked a portion of the file.'
|
| Please help
 
B

Bob V

Recently I installed the Copernic Desktop Search Tool, which may have
coincided with the start of the Outlook problem. But I opened it & went to
Tools\Pause Indexing, closed Outlook via the Taskbar & ran Backup - but still
got the same error message.


DL said:
Do you have anything else useing the data file, eg a DeskTop Search Tool?

Bob V said:
I close Outlook using Task Manager but I still get the same error message
re
Backup.

Milly Staples said:
Close Outlook before making the backup. Ensure it is closed using Task
Manager.

Some common reasons why Outlook will not shut down completely when you
click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the
background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and
outgoing
mail.
7. Skype - upgrade to the latest version.
8. Infuzer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Bob V asked:

| Recently my scheduled Backup no longer works. I get this Error
| message:
|
| 'Error Copying File or Folder:
| Cannot copy Outlook: The process cannot access the file because
| another process has locked a portion of the file.'
|
| Please help
 
D

DL

If Coppernic is running;
Exit OL, the backup menu should appear - dont instigate the backup
Exit/close Coppernic - you should receive a confirmation msg
Wait awhile........, then instigate the backup

Bob V said:
Recently I installed the Copernic Desktop Search Tool, which may have
coincided with the start of the Outlook problem. But I opened it & went to
Tools\Pause Indexing, closed Outlook via the Taskbar & ran Backup - but
still
got the same error message.


DL said:
Do you have anything else useing the data file, eg a DeskTop Search Tool?

Bob V said:
I close Outlook using Task Manager but I still get the same error
message
re
Backup.

:

Close Outlook before making the backup. Ensure it is closed using
Task
Manager.

Some common reasons why Outlook will not shut down completely when you
click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their
support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the
background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and
outgoing
mail.
7. Skype - upgrade to the latest version.
8. Infuzer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Bob V asked:

| Recently my scheduled Backup no longer works. I get this Error
| message:
|
| 'Error Copying File or Folder:
| Cannot copy Outlook: The process cannot access the file because
| another process has locked a portion of the file.'
|
| Please help
 
B

Bob V

I just typed a nice long reply about my email to Copernic & their prompt
reply - then I got bumped off the system! They say more or less what you say,
& it works.
Thanks for pointing me in the right direction.

DL said:
If Coppernic is running;
Exit OL, the backup menu should appear - dont instigate the backup
Exit/close Coppernic - you should receive a confirmation msg
Wait awhile........, then instigate the backup

Bob V said:
Recently I installed the Copernic Desktop Search Tool, which may have
coincided with the start of the Outlook problem. But I opened it & went to
Tools\Pause Indexing, closed Outlook via the Taskbar & ran Backup - but
still
got the same error message.


DL said:
Do you have anything else useing the data file, eg a DeskTop Search Tool?

I close Outlook using Task Manager but I still get the same error
message
re
Backup.

:

Close Outlook before making the backup. Ensure it is closed using
Task
Manager.

Some common reasons why Outlook will not shut down completely when you
click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their
support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the
background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and
outgoing
mail.
7. Skype - upgrade to the latest version.
8. Infuzer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Bob V asked:

| Recently my scheduled Backup no longer works. I get this Error
| message:
|
| 'Error Copying File or Folder:
| Cannot copy Outlook: The process cannot access the file because
| another process has locked a portion of the file.'
|
| Please help
 

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