Backup results in error code

S

Stephen

When trying to backup my office outlook, I receive an error message that
states:an unexpected error is preventing the operation. Make a note of this
error code, which might be useful if you get additional hdlp to rewolve this
problem:
Error 0x80070021: The process cannot access the file because another process
has locked a portion of the file.

Please help.

Stephen
 
F

F. H. Muffman

Stephen said:
When trying to backup my office outlook, I receive an error message that
states:an unexpected error is preventing the operation. Make a note of
this
error code, which might be useful if you get additional hdlp to rewolve
this
problem:
Error 0x80070021: The process cannot access the file because another
process
has locked a portion of the file.


How are you trying to back up your PST? Is Outlook running?
 
D

DL

It means, either OL has failed to exit properly (check running processes in
Task Manager)
or that another App has a hook into the data file, eg DeskTop search, sync
app etc
 
D

dapete

It means, either OL has failed to exit properly (check running processes in
Task Manager)
or that another App has a hook into the data file, eg DeskTop search, sync
app etc

I got this message and found that unplugging the sync cable for my
phone allowed the backup to run.

Outlook 2007 - Vista Business - Sync Center
 

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