Backup Utility for Outlook directions for use

[Al]

It would be very helpful to expand upon the directions for use of the backup
utility when restoring a lost or corrupted data file. The current
documentation simply says open the backup file but that's not enough: when
one clicks on 'open backup file' (using the backup utility), one is
confronted with multiple data files. One of the helpful folks in this
newsgroup explained to me that the appropriate file is the one labeled
"Outlook Backup"; makes sense for sure but it'd be nice if the documentation
said that and went on to explain that the other file generally displayed,
"Outlook" is actually the name of the file backed up in "Outlook Backup";
further that other files displayed in the "open backup" are for other user
created personal files. And it'd sure be a more professional job if these
were shown with the names of the actual user name for the folder rather than
"personal folder(1)".






--
Al

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[Brian Tillman]

It would be very helpful to expand upon the directions for use of the
backup utility when restoring a lost or corrupted data file.

There is no reason to use the backup utility to restore a backup. Simply
add the backup (or a copy) to your mail profile, either in Control Panel's
Mail applet or in Outlook with File>Open>Outlook Data File.

The
current documentation simply says open the backup file but that's not
enough: when one clicks on 'open backup file' (using the backup
utility), one is confronted with multiple data files.

One is confronted with any PST that exists in the default folder.

One of the
helpful folks in this newsgroup explained to me that the appropriate
file is the one labeled "Outlook Backup";

Only if that's what you configured the backup utility to use.

makes sense for sure but
it'd be nice if the documentation said that and went on to explain
that the other file generally displayed, "Outlook" is actually the
name of the file backed up in "Outlook Backup"; further that other
files displayed in the "open backup" are for other user created
personal files. And it'd sure be a more professional job if these
were shown with the names of the actual user name for the folder
rather than "personal folder(1)".

It shows you the file system name of the file. It can't show you a
"username".

 

[DL]

You can name the backup file (within the utility) most anything you like.
If you backup Outlook3 it will be called Outlook3 Backup (By default)
or JohnsData becomes JohnsData Backup

It would be very helpful to expand upon the directions for use of the backup
utility when restoring a lost or corrupted data file. The current
documentation simply says open the backup file but that's not enough: when
one clicks on 'open backup file' (using the backup utility), one is
confronted with multiple data files. One of the helpful folks in this
newsgroup explained to me that the appropriate file is the one labeled
"Outlook Backup"; makes sense for sure but it'd be nice if the documentation
said that and went on to explain that the other file generally displayed,
"Outlook" is actually the name of the file backed up in "Outlook Backup";
further that other files displayed in the "open backup" are for other user
created personal files. And it'd sure be a more professional job if these
were shown with the names of the actual user name for the folder rather than
"personal folder(1)".






--
Al

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...d3b9fc767&dg=microsoft.public.outlook.general