BCM options randomly disapear in file menu bar on Outlook Startup

[Sweengogg]

Hi there: I am using BCM with Outlook 2003 on an IBM Pentium III laptop with
Windows 2000 Professional. I sucessfully installed BCM and use it on this
machine. Sometimes when I start Outlook BCM options do not appear in the file
menu and the tool bar will be missing. The folder is found in the Navigation
Pane though. BCM does load correctly on startup ocassionally. This problem
happens more frequently than it does not. I can ocassionally get BCM options
up by a hard reset on my machine. Often times I will need to reboot several
times. I have tried re-installing BCM on its's own and by first re-installing
Outlook then BCM. I have tried reformatting the pc and installing all
software from scratch. Still have the same problem. Help!

 

[BigDog]

If you are using ActiveSyn, Start up Outlook before you connect your
cell cradle to the PC.

 

[Sweengogg]

I am using ActiveSyn for pocket pc with infared on pc. No cradle connected.
The problem occurs wether or not I synch through infared port. Should I
disable ActiveSyn?

 

[BigDog]

yes try to do this if it is not a pain. See if this helps. let us know.