Bespoke Add-in disabled in Word after Office SP3 install

K

KeithM

3rd attempt to get this post right.

Hi,

Re posting on behalf of a colleague here who may not have set up his msdn
subscription correctly yet and therefore not receive support. We are both
involved in the described problem and struggling to make progress. Thanks.

--

We have a bespoke Add-in for Office that intercepts calls to Save and
Save-As. This works fine with office SP2. The Add-in displays a dialog
offering document meta-data labelling before the Save/Save As dialog is
invoked. Since we installed SP3 the Add-in is broken for Word, but still
works fine for Excel and Powerpoint.

No changes to Group Policy, quoted registry settings for COM Add-ins and SP
3 or Add-in permissions have any effect, the only thing that does is placing
the Word user in the Domain Admins group, (something we obviously can't do).

To make things more frustrating this only occurs on our reference and
in-service system, and only came to light after successful testing on our
development system.

We maintain our development system as closely as we can to the real thing
and I have yet to discover any differences that would make a difference -
can anyone help?

I don't really know what to look at next!
Thanks in advance,
 

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