Best Practices?

[vcwillia]

We are "testing" BCM for our Marketing group with the hopes of deploying it
to all our attorneys. While we get how the system works in general and we
haven't run into any particular bugs, we're a little frustrated about the
lack of information on usage of BCM. Does anyone know of any "best
practices" documents or resources out there? We have a few specific
questions but more than anything we're trying to figure out exactly how we'd
use this product.

Thanks!

 

[Luther]

We are "testing" BCM for our Marketing group with the hopes of deploying it
to all our attorneys.  While we get how the system works in general andwe
haven't run into any particular bugs, we're a little frustrated about the
lack of information on usage of BCM.  Does anyone know of any "best
practices" documents or resources out there?  We have a few specific
questions but more than anything we're trying to figure out exactly how we'd
use this product.

Thanks!

The office videos are probably the most popular:
http://beyng.blogspot.com/2008/05/three-new-bcm-videos.html

There are also a few books on BCM available.