big yellow lightning bolt

E

eveljkov

Hi, I got a big yellow lightning bolt on a bright cyan background.
It's in the corner of each page of my document. A few pages have a
small strip down the right side with lots of these little yellow
lightning bolts.

it only seems to be this document. whats the issue?


btw...office 2k4 on an intel duo mac mini
 
C

CyberTaz

It sounds like what you are seeing is evidence of a feature referred to as
SmartTags. The feature is intended to call your attention to options you may
want to invoke relative to what you did to trigger their appearance - which
could have been any number of things :) ... perhaps by pasting content
copied from another source... such as a web page.

If you move your pointer to one it becomes a button. Click it to open a
contextual menu & the choices will probably be fairly self-explanatory. The
feature can be turned off through Word>Preferences & (IIRC) they can also be
customized to a certain extent (I think so on the Mac). they _should_
dissappear on their own if you ignore them & continue to work in the doc,
but if they remain visible there must be another explaination.

Should these 'buttons' not be *active*, perhaps they were hidden or
invisible in the content you copied & got captured as graphic elements by
your browser... I don't know this to be likely, but stranger things have
been known to happen. There may also be some sort of issue involving
Rosetta, etc.

Post back with more detail about the origin of the situation & anything more
ou can offer if none of this is on track.
 
E

eveljkov

I put a screenshot up

http://www.j2988.com/core/weird.png

Its like that throughout the whole document

I was working on it on a PC with Office 2k3

I brought it home and it had those lightning bolts

They aren't objects. they are in the foreground and I cannot
select/change them in any way

one thing to note, as I was working on it in Word 2k3 on a PC there was
some glitch and Borders and Shading wouldn't let me make changes, kept
saying "You must use an integer between 1 and 31"
 
E

Elliott Roper

I put a screenshot up

http://www.j2988.com/core/weird.png

Its like that throughout the whole document

I was working on it on a PC with Office 2k3

I brought it home and it had those lightning bolts

They aren't objects. they are in the foreground and I cannot
select/change them in any way

Ooh Errr! They are lovely!

Have a look and see what is funny in your headers and footers.
Can you select those bolts from Wotan when View » header and footer is
enabled?

There are two pages where your lightning bolts are squidged against the
right margin. They merit special attention.

What is all the other greeked stuff round the margins?
Do you have stuff like styleref fields in the header or footer?
 
E

eveljkov

Groovy no?

So all there is in my header is a giant picture that is the border, its
set to be behind the text. In my footer is just a page number. I
tried going into headers and footers and seeing if I could manipulate
them but I cant. They're overlaid on top of everything.
I took at look at the pages with the bolt on the side and I cant find
much difference between them.

If I go into normal view, they aren't there.

It's only in this version of the document. I have an earlier version
with the same headers and footers and they're just fine.

I just opened the document on a PC with Word 2k3 and its giving me the
same lightning bolt.
 
C

CyberTaz

Hmmmm, This is the second such post in a week - I wonder if this is
coincidental or whether there is is some evil epidemic at hand! It looks
like the bolts are an attempt by the program to render SmartTags because of
the Page Border error but doesn't have enough to work with... their size is
abnormal, too.

Can you get into Format>Borders & Shading - Page Borders long enough to
select the None preset & click OK? If so, that should rectify it.

Did you actually apply a Page Border while working on the PC? If so, the
settings you used may be out of range - possibly associated with printer
driver differences.

Let us know what your results are.

--
Regards |:>)
Bob Jones
[MVP] Office:Mac
 
E

eveljkov

Ok, I managed to get into Page Borders and I can set everything to None
but when I click Ok or try to go to a different tab it says "The
measurement must be betweent 1pt and 31 pt.

I tried to copy and paste the doc into a new doc but it has the same
thing after the paste

The background is one image I put in the Header and then set to sit
behind the text and it was put in on the Mac. It's not an actual "Page
Border"

like I said before tho, I have earlier versions that dont have any
issues.

is there a command line switch I can run with Word to reset everything?
 
E

Elliott Roper

Groovy no?

So all there is in my header is a giant picture that is the border, its
set to be behind the text. In my footer is just a page number. I
tried going into headers and footers and seeing if I could manipulate
them but I cant. They're overlaid on top of everything.
I took at look at the pages with the bolt on the side and I cant find
much difference between them.

If I go into normal view, they aren't there.

It's only in this version of the document. I have an earlier version
with the same headers and footers and they're just fine.

I just opened the document on a PC with Word 2k3 and its giving me the
same lightning bolt.

What happens if you make a version of the document without the header
picture?

I'm thinking perhaps something has gone wrong because of differing page
margins between your PC and your Mac. Perhaps the picture will not fit
on the Mac's idea of the printable area, and something has gone
horribly wrong as a result.

If the lightning dies down with the picture gone, try shrinking the
original in GraphicConverter a little bit, before putting it back in.

Avoid resizing the picture in Word. There be dragons!

(I'm now going through a re-installation of Office, because I screwed
it up looking for lightning bolts. I should know better. I was getting
cocky poking inside things where I shouldn't have been, dragged Word
aside when I thought I was copying it, and mashed it up big-time.

Why oh why does Microsoft crap all over your computer when all you
should have to do is copy a package from the distribution CD?

There is a proper way to do it, and there is the slap-happy Microsoft
way. I guess it thinks the whole world accepts that the Registry is a
Good Thing and therefore anything less horrible (i.e everything else
in the whole world of computing) is acceptable. Why Oh Why are some
files properly in ~/Library/Preferences/ , others in
~/Documents/Microsoft User Data/ , and still others of the same kind in
/Applications/ ?? That's where it puts my global template. So every
user on my machine has to live with my macros and special styles I keep
out of normal because it such a fragile flower. Yes yes yes I *know* it
is better than Word v.X, but why only do it half right?

You would think that if all I did was accidentally delete the Word
application (which turned out not to be a package), I could copy a
fresh one from the CD. Sure I can. But it won't run.
The CD says I can drag all of Office to my hard disk. I works, but it
fails to tell me that the new one won't be able to find some framework
or other. So now I'm off to do the whole remove and reinstall Office
malarkey. It reminds me all too clearly what it was like looking after
PCs in the dark early days. What a palaver!
They just don't care do they?
Wait! It found the framework after I ran the auto updater to bring
everything up to the latest rev again. PFM.
The update was painless. I'll give 'em that.

OK Beth. How many days will you give me before I *really* have to
remove and re-install?

Eveljkov, I feel like I was *struck* by lightning. Serves me right! I
should have been playing that music from Dukas "Sorcerer's Apprentice"
as I tried to hack inside Word.
 
C

CyberTaz

Well - If you can get that far, try this...

Go back into Page Borders & click the Options button. Make sure there is a
value of 1-31 (preferably something small, like 4 or 6) in each of the value
boxes. When you say OK, *then* select the None preset.

If the Options button gives you trouble try selecting None from teh Art
list.

Hopefully it will be happy when you OK out.
 
B

Beth Rosengard

LOL! Since you don't need to be concerned about munged preferences and such
(right?), maybe never.

By the way, did you empty the trash before reinstalling Word? Not doing so
is one of the (several) reasons for getting the framework error.

I can't believe you went looking for lightning bolts. That seems like
asking for trouble on several levels ;-).

Cheers,

Beth
 
E

Elliott Roper

Beth Rosengard said:
LOL! Since you don't need to be concerned about munged preferences and such
(right?), maybe never.

It is still looking good. I had all the catalogue of files in the
mvp.org mvp article to help me. Thanks for that Daiya.
other readers note:
http://word.mvps.org/mac/BackUpPrefs.html

There was another place to save not mentioned in her article, but I'm
not sure whether that was an artifact of my migration from Word v.X or
even getting hot under the collar about MS file location in a previous
life.
~/Library/Application Support/Microsoft/
That contained some custom dictionaries, some more templates, and a
startup folder that contained my global template inside another folder
called Word 2004. It might be worth someone with a less barnacle
encrusted installation to check there is nothing there or update the
article.
By the way, did you empty the trash before reinstalling Word? Not doing so
is one of the (several) reasons for getting the framework error.
Heh! You might be right. My trash emptying behaviour is governed by an
annexe of Murphy's law.
"empty or not to create the greatest havoc".
That's how I got into this mess in the first place. I had dragged what
I thought was a *copy* of Word to a safe place, renamed it to
doofus.app hoping to open its bundle in my quest for lightning bolts,
saw it would not play, deleted it, emptied the trash and *then*
discovered it was the real thing, not a copy.
I can't believe you went looking for lightning bolts. That seems like
asking for trouble on several levels ;-).
The devil makes work for idle hands.
 
B

Beth Rosengard

It is still looking good. I had all the catalogue of files in the
mvp.org mvp article to help me. Thanks for that Daiya.
other readers note:
http://word.mvps.org/mac/BackUpPrefs.html

There was another place to save not mentioned in her article, but I'm
not sure whether that was an artifact of my migration from Word v.X or
even getting hot under the collar about MS file location in a previous
life.
~/Library/Application Support/Microsoft/
That contained some custom dictionaries, some more templates, and a
startup folder that contained my global template inside another folder
called Word 2004. It might be worth someone with a less barnacle
encrusted installation to check there is nothing there or update the
article.

[Hey Daiya ... Now that you're back, have you seen this?]
That's how I got into this mess in the first place. I had dragged what
I thought was a *copy* of Word to a safe place, renamed it to
doofus.app hoping to open its bundle in my quest for lightning bolts,
saw it would not play, deleted it, emptied the trash and *then*
discovered it was the real thing, not a copy.

I did that once myself. I've forgotten the circumstances though.
(Actually, I'd forgotten the whole episode until your reminder. A case of
protective, selective memory!)
The devil makes work for idle hands.

Naughty devil!

Beth
 
D

Daiya Mitchell

Hi Elliot,

It is still looking good. I had all the catalogue of files in the
mvp.org mvp article to help me. Thanks for that Daiya.
other readers note:
http://word.mvps.org/mac/BackUpPrefs.html

There was another place to save not mentioned in her article, but I'm
not sure whether that was an artifact of my migration from Word v.X or
even getting hot under the collar about MS file location in a previous
life.
~/Library/Application Support/Microsoft/
That contained some custom dictionaries, some more templates, and a
startup folder that contained my global template inside another folder
called Word 2004. It might be worth someone with a less barnacle
encrusted installation to check there is nothing there or update the
article.

I think that's just you....I've got an Old Fonts folder there, but I'm
pretty sure I remember creating that as a holding place myself, and dumping
the fonts there.

Daiya
 

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