Biz contact form cannot be opened.

[Anne Grenade - Problem w/ biz contact mg]

the custom view for biz contact cannot be opened. Msg tells me to contact
system adminstrator. I also get a array index out of bounds. I cannot access
note logs.. I suspect that the biz db is broken.. How do I fix it> Help... I
cannot use the contacts and it is important to my biz

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.

BTW, the next time you post about a problem, include the exact text of the
error message, not a paraphrase. THis one was familiar because it's very
common. But the next one might not be.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



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