D
DSGoose
Here's my situation: Running Office 2003 Pro with SP2 installed. Only
Outlook is open. I'm not sure if this is relevant, but Outlook is configured
to NOT use Word for editing purposes. I receive a document from Hong Kong
with a Word doc attached.
When I double-click the attachment, Word launches and the document is
opened. If I attempt to print the document using File, Print, OK, an error
is immediately displayed saying "Windows cannot print due to a problem with
the printer setup. Try one or more of the following: Run a test page; Make
sure the printer is turned on; Reinstall the driver. Note that I have no
other printing problems with my computer or the printer.
Interestingly, if I attempt to print the document by using File, Print,
select another printer, change my mind and re-select the original default
printer, and click OK, well then the document prints.
The Hong Kong sender uses a Lexmark laser printer and A4 paper. I use an HP
LaserJet and letter-sized paper. All that automatic A4-Letter resize stuff
is working fine when the job actually prints.
Thanks in advance for any ideas.
Outlook is open. I'm not sure if this is relevant, but Outlook is configured
to NOT use Word for editing purposes. I receive a document from Hong Kong
with a Word doc attached.
When I double-click the attachment, Word launches and the document is
opened. If I attempt to print the document using File, Print, OK, an error
is immediately displayed saying "Windows cannot print due to a problem with
the printer setup. Try one or more of the following: Run a test page; Make
sure the printer is turned on; Reinstall the driver. Note that I have no
other printing problems with my computer or the printer.
Interestingly, if I attempt to print the document by using File, Print,
select another printer, change my mind and re-select the original default
printer, and click OK, well then the document prints.
The Hong Kong sender uses a Lexmark laser printer and A4 paper. I use an HP
LaserJet and letter-sized paper. All that automatic A4-Letter resize stuff
is working fine when the job actually prints.
Thanks in advance for any ideas.