black screen...lost

B

Ben108

Ive been given the task of troubleshooting a program.. but i know virtually
nothing about what i'm trying to do. Essentially we use "some program" in
conjunction with infopath forms or windows forms.
THe forms we use on infopath are purchase order forms for our business, and
the program im trying to decipher is like a hub for all the purchase orders.
its somehow integrated with crystal reports, i think, and may have something
to do with visual basic. this is all I know, and i know nothing about any of
these programs

the issue im having is with theprogram in question.. when i open it, it is
supposed to show me a sort of database or a organized display of all the
purchase orders sent through individual users on our network via a
windows/infopath form, and it also is supposed to let me edit them.. however
when i open it, all i see is a black screen, with a few of the info boxes, or
drop down lists showing.. the rest of the window is black...

does anyone have a clue what I am trying to figure out, or what the solution
is?

I know this is vague.. i did my best

Thanks
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top