Blackberry Auto Opens my emails in Entourage using Exchange Server

[doubledog]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange

I just started using Mac Entourage with an exchange server, which is now causing my UNREAD emails in Entourage to automatically be marked as READ in the Preview Pane (envelope open, unbolded) after they are received by my BlackBerry (BB), even though they remain unopened on the BB. They are Unread in Entourage until the BB receives them. This didn't happen when I was using a POP server. Anyone know how to keep them Unread until I manually open them either in Entourage or on my BB? Thanks.

 

[William Smith [MVP]]

I just started using Mac Entourage with an exchange server, which is
now causing my UNREAD emails in Entourage to automatically be marked
as READ in the Preview Pane (envelope open, unbolded) after they are
received by my BlackBerry (BB), even though they remain unopened on
the BB. They are Unread in Entourage until the BB receives them. This
didn't happen when I was using a POP server. Anyone know how to keep
them Unread until I manually open them either in Entourage or on my
BB? Thanks.

I've never heard of this happening before. What happens if you leave
Entourage closed but view your messages using Outlook Web Access (OWA)
or even Outlook on Windows? I will guess the same thing happens.

If it is indeed the Blackberry triggering this behavior then you may
want to post your message on the RIM forums.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>