Blank Box entitled Microsoft Word ...? Never seen this before...

[RobKinney1]

Hello,

I am not sure if this is an error or not, but when I click on a specific
Word file, a box comes up entitled Microsoft Word with an OK and Cancel
button at the top and a blank text box you can type in on the bottom (fairly
small box). And thats it.... nothing on the window hinting what it is. (you
can see Word running in the background without a document open yet).

If you click OK, and don't type anything in, it will open the document as
normal and you can proceed. If you click cancel, same behavior. If you type
something in the blank box and click OK, same behavior.

Any clue to what this is? I thought it was a protection thing, but I don't
see Word tracking my changes.

Thank you all for reading this. I hope someone can shed some light on this.

Rob K

 

[Graham Mayor]

It sounds as though there is an autoopen macro saved in that document or its
template that pops up the box for some reason. Set the macro security to
Medium and see if you get a prompt about macros when you open that document.

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Graham Mayor - Word MVP


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[RobKinney1]

Hello Graham,

Thank you very much for responding.

I checked in the Tools -> Macro -> Macros window. In the "Macros in:"
section, I looked at the All Active Templates and Documents section, then
specifically the document itself. None of them contain any macros that I can
see.

On the Macro security settings, I changed it to Medium, then Low, but still
no difference. The box keeps comming up.

Normally this wouldn't be a big deal, but the problem is that this box is
generted sometimes when our automation software opens certian documents, then
Word is stuck open and I have to restart the software.

On the auto open macro you are refering to, do you know where that is
located in the document usually?

Thanks once again for your help. All of us here really appreciate it.

Rob K

 

[Graham Mayor]

In that case I think I would be investigating the automation software's
contribution to the plot or maybe your virus checking software. See also
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
Leave the macro setting at Medium.

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Graham Mayor - Word MVP


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