Bleed to edge printing

V

Vicky

An electronic word document was sent to me for printing. I run a Xerox
Nuvera 120 printer. All edge erase and border options have been turned off
on the Nuvera and contact from Xerox indicates it is not a printer issue. My
word document is comprised of an image with text over top. Image options
have been set for no margins and a print preview shows the document bleeding
to the edge, but if I try to print it, it prints with a 1/4" top margin. If
I convert it to a PDF file, it opens with a 1/4" top margin and an 1/8"
margin on the left and right. What can I do to make it bleed to the edge? I
did a job similar to this several months ago with no problems. We are using
Windows XP, Microsoft Office 2003.
 

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